logo
  • All
  • Diseño Web
  • Informatica
Websitehn marketing

10 Buenas Practicas para mantener a tus clientes.

Share on facebook
Share on google
Share on twitter
Share on linkedin

Vivimos en un entorno bastante competitivo, en el cuál cada día hay más empresas que ofrecen servicios iguales o similares a los que nosotros ofrecemos, sin embargo hay formas claves de diferenciar nuestros negocios ante la competencia, hoy vamos a ver aspectos imprescindibles para mantener a nuestros clientes con nosotros.

1. Presta atención a cada consulta de tus clientes:

Muchos estudios dejan claro el 68% de los clientes que realizan una consulta y tuvieron una respuesta tardía, pierden el interés de hacer negocio  la empresa.

2. Recompense la calidad de sus clientes:

Si hay un cliente que mantiene sus pagos al día o maneja proyectos de Gran envergadura, lo ideal es tratar a esos clientes exclusivamente y enviarles con frecuencia regalías para qué sientan el agradecimiento de nuestra parte.

3. Transmite actitud y positivismo:

Ya sea que estamos respondiendo a un cliente o recibiendo una llamada, nuestra voz dice mucho a nuestros clientes, debemos mantener una tonalidad contenta, animada y positiva con el fin de transmitir energía , Según estudios hay clientes que llaman para recibir esa buena energía, Y es ahí cuando tenemos oportunidad de hacer más negocios.

4. Se un recurso activo para tus clientes: 

Cada vez que hables con los clientes, siempre propone soluciones a todas sus preguntas e incógnitas, y cada vez da un consejo para ellos,  aunque no sea tu área, y así cada vez que haya un problema Tú serás la solución.

5. Cuando tengas la oportunidad deja una factura ” sin Cargo”:

Demuestra a tus clientes que tu interés no es solo el dinero sino el poder ayudarle y servirle.

6. Haz que la comunicación con tus clientes sea rápida y fluida:

La mayoría de los clientes buscan opciones rápidas a sus consultas, Debemos buscar la forma hacer disponible todos los medios comoser, página web, página de Facebook u otras redes sociales, llamadas, contacto de WhatsApp, correo electrónico, sistema de consultas tickets, entre otras. 

7. Promociona sus productos o servicios:

Cada vez que tengas oportunidad promociona los productos servicios de tus clientes, comunicárselo, ellos entenderán que eres un Aliado y De igual forma te recompensará con nuevos clientes tendrán mucha confianza en ti.

8. Mantente pendiente de fechas festivas para la empresa Hola persona encargada:

A veces suena un poco complicado puesto que recordar algunas fechas, como fundación del negocio, fechas de cumpleaños de los encargados, fechas de Navidad y otras no es fácil sin embargo si los clientes beneficio podemos utilizar algunas herramientas que nos ayuden a recordar, Como por ejemplo Google calendar entre otras.

9. Trata de entrar en confianza con tus clientes:

Aunque es hablar de negocios nunca está de más preguntar a nuestros clientes Cómo se sienten, qué tal su familia, cómo les va en el negocio, y cosas que muestran interés hacia ellos.

10. Haz todo de la mejor manera y con excelencia:

Cuando ofrecemos un servicio a nuestros clientes no solo basta con entregarlo y es bueno, sino ir un poco más allá, y de vez en cuando formarle que hemos hecho algo más por él, que hemos mejorado servicio, u otra premisa qué le beneficia.

Dejanos un  
Like

Suscríbete a nuestro boletín

Comparte esta publicación con tus amigos.

Share on facebook
Share on google
Share on twitter
Share on email

5.157 Responses

  6. Thus, you are actually prepping to write a Ph. D. treatise in a speculative location of Information technology. Unless you have composed many formal documents prior to, you remain in for a surprise: it’s complicated! There are actually 2 achievable paths to excellence: Organizing Ahead. Couple of take this course. The handful of who do leave the University therefore promptly that they are actually barely noticed. Perseverance. All you truly have to carry out is actually outlast your doctoral committee. The really good updates is that they are actually much more mature than you, thus you may think who are going to at some point end first. The problem is actually that they are extra practiced at this video game (nevertheless, they hung on despite their doctorate committee, didn’t they?).

    https://www.ukdissertations.net/dissertation-introduction/

    Responder

  10. When I originally commented I clicked the “Notify me when new comments are added”
    checkbox and now each time a comment is added I get
    three e-mails with the same comment. Is there any way you can remove people from that service?
    Cheers!

    Responder

  11. Знаете ли вы?
    Первый в мире короткоствольный револьвер (англ.)русск. с откидным барабаном стал символом кинонуара.
    Первая председательница Верховного суда Татарии молчала по поводу своей службы в НКВД.
    Рассказ Стивенсона о волшебной бутылке был опубликован почти одновременно на английском и самоанском языках.
    «Голова крестьянина» хранилась в доме у немецкой актрисы.
    По выбору Утёсова дорога на Берлин шла то через Минск, то через Киев.

    http://www.arbeca.net/

    Responder

  159. My partner and I stumbled over here coming from a different website and thought I should
    check things out. I like what I see so i am just following you.
    Look forward to going over your web page repeatedly.

    Responder

  161. Superb blog! Do you have any helpful hints for aspiring writers?
    I’m hoping to start my own blog soon but I’m a little lost on everything.
    Would you advise starting with a free platform like WordPress or go for a paid option? There are so many choices out there that I’m totally overwhelmed ..
    Any suggestions? Bless you!

    Responder

  170. Hi, i read your blog occasionally and i own a similar one and i was just curious
    if you get a lot of spam comments? If so how do you reduce it, any plugin or anything
    you can advise? I get so much lately it’s driving me insane so any support is very much appreciated.

    Responder

  180. I like the helpful info you provide in your articles. I will bookmark your blog and check again here regularly.
    I’m quite certain I’ll learn lots of new stuff right here!
    Good luck for the next!

    Responder

  182. It is the best time to make some plans for the longer term and
    it is time to be happy. I’ve learn this post and if I may
    I desire to recommend you few interesting issues or suggestions.

    Perhaps you could write subsequent articles regarding this article.
    I want to read more issues approximately it!

    Responder

  184. Wow, amazing blog layout! How long have you been blogging for?
    you make blogging look easy. The overall look of your website
    is great, as well as the content!

    Responder

  185. Thank you, I have just been searching for info approximately this subject for a while and yours is
    the best I’ve found out till now. However, what concerning the conclusion? Are you sure concerning the source?

    Responder

  186. Excellent pieces. Keep writing such kind of information on your page.
    Im really impressed by your blog.
    Hey there, You have done a great job. I will certainly
    digg it and individually suggest to my friends. I am sure they will be benefited from this web site.

    Responder

  187. Magnificent items from you, man. I’ve remember
    your stuff previous to and you’re simply too great.

    I actually like what you have got right here, certainly like what you are stating and the way by which you say it.

    You are making it enjoyable and you still care for to stay it wise.
    I can’t wait to learn far more from you.
    That is actually a tremendous web site.

    Responder

  189. Hello, i think that i noticed you visited my website so i got here to go back
    the prefer?.I am trying to in finding issues to improve my web site!I suppose its good enough
    to make use of some of your ideas!! cheap flights 3aN8IMa

    Responder

  190. Attractive section of content. I just stumbled upon your web site and in accession capital to
    assert that I acquire actually enjoyed account your blog
    posts. Anyway I will be subscribing to your feeds and even I achievement you access
    consistently fast.

    Responder

  192. I am extremely inspired with your writing skills and also
    with the layout for your blog. Is that this a paid theme or
    did you modify it your self? Anyway stay up the excellent high quality writing, it is
    uncommon to see a nice weblog like this one nowadays.. 34pIoq5 cheap flights

    Responder

  195. Pretty nice post. I just stumbled upon your weblog and
    wanted to say that I have truly enjoyed surfing around your blog posts.

    In any case I’ll be subscribing to your feed and I hope you write again very
    soon! cheap flights y2yxvvfw

    Responder

  198. I’m not sure where you’re getting your information, but great topic.
    I needs to spend some time learning much more or understanding more.
    Thanks for excellent information I was looking for this information for my mission.

    Responder

  201. I have read several excellent stuff here. Definitely price bookmarking for revisiting.

    I wonder how so much attempt you put to create this type of
    great informative website.

    Responder

  202. First off I would like to say great blog! I had a quick question that I’d like to ask if you do not mind.

    I was curious to find out how you center yourself and clear your thoughts prior to writing.
    I’ve had difficulty clearing my mind in getting my thoughts out there.
    I truly do enjoy writing however it just seems like the first 10
    to 15 minutes are usually wasted just trying to
    figure out how to begin. Any suggestions or tips?
    Kudos!

    Responder

  213. Hello, i think that i saw you visited my site so i came to “return the favor”.I’m attempting to find things to improve my
    website!I suppose its ok to use some of your ideas!!

    Responder

  218. I do consider all of the concepts you’ve presented
    for your post. They’re very convincing and will definitely work.
    Still, the posts are too short for starters. May you please
    prolong them a little from next time? Thank you for the post.

    Responder

  235. Appreciating the dedication you put into your website
    and detailed information you offer. It’s good
    to come across a blog every once in a while that isn’t the same old rehashed material.
    Great read! I’ve saved your site and I’m including your RSS feeds to my Google account.

    Responder

  237. My spouse and I absolutely love your blog and find the majority of your post’s to be
    just what I’m looking for. Do you offer guest writers to write content for yourself?

    I wouldn’t mind publishing a post or elaborating
    on a lot of the subjects you write concerning here.
    Again, awesome web log!

    Responder

  238. Greetings, There’s no doubt that your web site could possibly be having internet browser compatibility issues.
    Whenever I look at your blog in Safari, it looks fine however when opening in I.E., it
    has some overlapping issues. I merely wanted to provide you with a
    quick heads up! Other than that, great blog!

    Responder

  257. Pretty nice post. I just stumbled upon your weblog and wished to say that I have really enjoyed browsing your blog posts.
    In any case I will be subscribing to your rss feed and I
    hope you write again very soon!

    Responder

  262. Nice post. I learn something totally new and challenging on sites I
    stumbleupon on a daily basis. It will always be
    interesting to read articles from other writers and practice
    a little something from other websites.

    Responder

  304. I love your blog.. very nice colors & theme.
    Did you design this website yourself or did you hire someone to do it for you?
    Plz answer back as I’m looking to design my own blog and would like to know where u got this from.

    kudos

    Responder

  364. Hello there! This blog post could not be written much better!
    Reading through this article reminds me of my previous roommate!
    He continually kept preaching about this. I am going
    to forward this post to him. Fairly certain he will
    have a very good read. Thank you for sharing!

    Responder

  376. With havin so much content do you ever run into any issues of plagorism or copyright violation? My blog has a lot of unique content I’ve either authored myself or outsourced
    but it seems a lot of it is popping it up all over the
    internet without my permission. Do you know any methods to help protect against content from being ripped off?
    I’d really appreciate it.

    Responder

  436. indum and his female parent actual on 537 dollars a month – this is the pension the kids receives. A colossal quota of this prosperous goes to medicines and supplies, the balance to cover utility bills and food. The children has no shekels for the purpose rehabilitation. The situation is a little rescued by the videos, which are filmed and published by the canadian pharmacy rehabilitation center.

    Responder

  528. It’s the best time to make some plans for the long run and
    it is time to be happy. I have learn this post and
    if I may I want to suggest you few fascinating things or advice.
    Perhaps you could write subsequent articles relating to
    this article. I wish to learn even more things approximately it!

    Responder

  577. hello there and thank you for your information – I’ve certainly picked
    up something new from right here. I did however expertise a few technical issues using this site, as I experienced to reload the site many times previous to I could get
    it to load correctly. I had been wondering if
    your web hosting is OK? Not that I am complaining, but slow
    loading instances times will very frequently affect
    your placement in google and can damage your quality score if ads and marketing with Adwords.
    Well I’m adding this RSS to my email and can look out for a lot more
    of your respective exciting content. Make sure you update this again soon.

    Responder